Shawn Boyko

Shawn Boyko has a diverse range of work experience in the technology field. Shawn began their career in 2003 at Sykes, Inc. as a Technology Specialist, where they focused on troubleshooting broadband internet issues for Yahoo DSL customers. Shawn was promoted to a higher tier position, which involved mentoring other techs and approving tickets.

In 2005, Shawn joined Call-Tech as a Technology Assistance Center Specialist, specializing in troubleshooting broadband internet issues over the phone for Verizon DSL customers. Shawn also gained experience in configuring and troubleshooting modems and routers before being promoted to Tier 3 Tech Support for Verizon Online DSL in 2005.

From 2006 to 2009, Shawn worked at Columbus Public Schools as a Computer Technician. Shawn'sresponsibilities included performing scheduled re-imaging of computers, diagnosing and troubleshooting network issues, and repairing hardware or software issues with school PCs, laptops, and printers.

Following their time at Columbus Public Schools, Shawn joined L Brands as a Technology Assistance Center Specialist. Shawn was responsible for troubleshooting hardware and software issues for various retail stores like Victoria's Secret and Bath & Body Works. Additionally, they set up on-site technician visits and provided remote support to company VIPs.

Shawn briefly worked at Kroger in 2009 as an In Store Network Specialist, where they focused on managing the network infrastructure within the store.

Most recently, Shawn has been working at CPC since 2010. Shawn started as a NoMachine Support Engineer, leading US presales for Linux desktop virtualization software. Shawn responded promptly to customer inquiries, troubleshooting issues, and determining the best product for their environment. In 2023, they transitioned to the role of System Engineer, but no further details about this role were provided.

From 1999 to 2004, Shawn Boyko attended Minot State University, where they earned a Bachelor of Arts (B.A.) degree in Graphic Design.