Shannon Brown

Shannon Brown is an experienced professional with a strong background in project management and operations within the banking and billing industries. Currently serving as a Senior Project Manager at CSI since May 2019, Shannon is accountable for the success of various projects with new and existing customers. Prior experience includes roles as an Enrollment Specialist at AMB - Ambulance Medical Billing and Regional Operations Manager at Regions Bank, where Shannon managed multiple retail branches and served as a liaison among various operational units. Earlier career positions include Assistant Branch Manager at AmSouth Bank and Service Team Leader at Deposit Guaranty National Bank, demonstrating a solid foundation in customer service and operational compliance. Shannon's career began as a Vault Teller at Bank One/First NBC, providing valuable front-line experience in banking operations. Education includes attendance at Paducah Community College and high school education at Reidland and Lone Oak High Schools.