Aderinsola Akinsola Aphri™

Aderinsola Akinsola has a diverse work experience that spans multiple roles in various companies. In 2018, Aderinsola worked as a Customer Experience Intern at Guaranty Trust, where they gained experience in customer service. Later that year, they joined NITDA Nigeria as an Executive Assistant during their NYSC program, where they were responsible for handling administrative tasks and acted as a project manager for special projects.

In 2019, Aderinsola advanced their career by joining GTBank as a Customer Experience Manager. In this role, they resolved customer issues, participated in service improvement projects, and implemented strategies to enhance customer relationship, dedication, and satisfaction. They successfully reviewed and escalated over 400 customer account-related complaints, requests, and inquiries daily.

In 2021, Aderinsola joined Wems Agro Companies Limited as a Human Resources Officer, where they contributed their HR expertise until 2022 when they transitioned to CWG PLC in the same role. The specific responsibilities and achievements in these roles are not provided.

Overall, Aderinsola Akinsola has demonstrated their ability to excel in customer service and HR roles, with a strong focus on resolving issues, improving processes, and enhancing customer satisfaction.

Aderinsola Akinsola aPHRi™ pursued their education in a chronological manner. Aderinsola first attended Achiever's college from 2009 to 2012, although the specific degree and field of study are not mentioned. Later, they enrolled at the University of Lagos and completed a Diploma in Zoology from 2013 to 2014. Continuing their studies at the same institution, Aderinsola earned a Bachelor of Science degree in Zoology with a specialization in Environmental Toxicology and Conservation from 2014 to 2017.

Furthermore, Aderinsola Akinsola aPHRi™ has obtained several certifications throughout their career. Most recently, in 2023, they acquired certifications in Accelerated Jobberman Soft Skills Training, Mastering HR Generalist Role from the Network of Human Resource Professionals (nHRP Global), and New Generational Leadership Training from CWG PLC. In 2022, they pursued the Human Resource Management Professional certification from the Chartered Institute of Personnel Management of Nigeria CIPM. Prior to that, Aderinsola completed the Strategic Human Resources Management training from Clarionttech Services in 2021. In 2020, they accomplished certificates in Gtbank Customer Service Tenets Training from Guaranty Trust, The Fundamentals of Digital Marketing from Google, and Communication Strategies from Resource Intermediaries Limited. Furthermore, Aderinsola received a Certificate of National Service from the National Youth Service Corps in 2019, along with certifications in Human Resources Management and Project Management Professionalism (PMP) from IOMP INT'L ORG OF MGT PROF in the same year.