Mercy Okwudili

Mercy Okwudili has a diverse work experience spanning several companies and roles. MERCY began their career as a Front Desk Personnel and Office Assistant at CWG PLC from 2004 to 2005. MERCY then joined ExpertEdge Software Ltd, a CWG Company, where they worked as a Test Center Administrative Officer and Training Assistant from 2006 to 2009. During this time, they were responsible for administering professional examinations, managing facilities, and assisting with training sessions.

In 2009, Mercy returned to CWG PLC and took on the role of an Administrative Officer. MERCY'sresponsibilities included organizing and managing schedules, processing communication channels, assisting with human resources tasks, and managing office equipment and supplies. After four years in this position, they transitioned to the role of Service Desk Personnel and Customer Service, where they worked from 2013 to 2020.

Most recently, Mercy Okwudili assumed the role of a Sales Executive/Training Administrator for Corporate Clients at CWG PLC. MERCY'sduties include developing and implementing training calendars, identifying training needs, and acting as a main point of contact for the organization.

Overall, Mercy Okwudili has gained extensive experience in administration, customer service, training, and sales throughout their career.

Mercy Okwudili completed their education in Office Technology and Management at Lagos State Polytechnic IsoLo. MERCY obtained their Higher National Diploma (HND) from 2017 to 2019 and their Ordinary National Diploma (OND) from 2009 to 2011, both at Lagos State Polytechnic, IsoLo. Additionally, they have obtained certifications in Administrative Professional Tips and Customer Service: Call Control Strategies from LinkedIn in 2022.