Jessica Hicks PHR, SHRM-SCP

Jessica Hicks, PHR, SHRM-SCP, has a diverse background in human resources, with extensive experience in various roles and companies. Jessica currently serves as the Director of Human Resources at Computercraft Corporation, where they lead the HR program and works closely with the leadership team to identify opportunities for efficiencies and establish new workflows and processes. Their responsibilities include compliance, benefits administration, HRIS management, recruitment, and employee relations and engagement.

Prior to their current role, Jessica worked at Capstone Corporation, where they held the position of Senior Human Resources Manager. In this role, they directed HR department functions, successfully implemented a new HRIS system, and managed employee benefits. Jessica also served as an HR Manager at the same company, specializing in SAGE ABRA HRIS and maintaining the integrity of the system.

Jessica's earlier experience includes working at the USO World Headquarters as a Manager of HR Systems, where they implemented various HR systems and prepared affirmative action data documentation. Jessica also worked at NEW as a Human Resources Assistant, providing administrative support to the HR department.

Overall, Jessica Hicks has a strong background in HR management and systems implementation, with a focus on streamlining processes and enhancing employee experiences.

Jessica Hicks PHR, SHRM-SCP completed their Bachelor of Arts degree in Psychology from Winthrop University, attending from 2000 to 2003. In addition to their BA, they have obtained several certifications. In 2015, they earned the SHRM Senior Certified Professional (SHRM-SCP) certification from SHRM. Four years later, in 2019, they obtained the Professional in Human Resources (PHR) certification from HRCI. Most recently, in October 2022, they became a Certified Personal Trainer through the National Academy of Sports Medicine (NASM).