Dave McGilvray

Dave McGilvray is an experienced IT professional with a robust background in helpdesk and field support management. Currently serving as the Director of Helpdesk & Field Support at StratusPointIT since November 2018, Dave oversees first line support teams and ticketing, ensuring compliance with targeted service level agreements. Previously, at Data Evolution, LLC, Dave managed a remote support team and handled a high volume of ticketing activities. With a diverse history that includes roles at EMD Millipore, Quest Diagnostics, Corning Clinical Laboratories, and Bioran, Dave has developed strong leadership, systems administration, and budget management skills throughout various positions in the IT sector.