Kizito Umunakwe

Kizito Umunakwe is a seasoned IT professional with extensive experience in systems analysis and technical support. Since June 2018, Kizito has been serving as a Sr Systems Analyst at Con Edison Clean Energy Businesses. Prior to this role, Kizito worked as a Helpdesk Analyst at APG, providing 1st and 2nd line support for network-dependent systems and managing the ServiceNow ticketing system. Kizito also held the position of Field Support Specialist at Haugland Group LLC, focusing on printer and network troubleshooting for construction projects, and a Technical Support Engineer role at Esthalogy Concerns Ltd, where responsibilities included addressing customer technical issues and utilizing diagnostic tools. Kizito holds a Bachelor of Arts degree in Computer Science from Ithaca College, earned in 2017.