Farhad Popal

Farhad Popal is an accomplished business professional with extensive experience in client management and operational leadership. Currently serving as Business Director at Concentrix since April 2024, Farhad previously held multiple roles at Webhelp Nederland from October 2008 to April 2024, including Client Director and Senior Team Manager. In these positions, Farhad was responsible for managing relationships with clients, ensuring compliance with quality and quantitative requirements, and leading teams of agents to execute operational policies within a customer contact center. Farhad Popal holds a Bachelor's degree from Hanze.