Lindsey Horton

Lindsey Horton serves as the Associate Director of Knowledge and Content Management at Concentrix since March 2023, bringing over seven years of professional writing experience. As the founder of Lindsey Writes Copy, Lindsey specializes in crafting customer success stories, including case studies, articles, blogs, press releases, eBooks, and email copy. Previous roles include Writer and Editor at Concentrix Catalyst, where Lindsey authored technical case studies and contributed to program standardization, and Editorial Manager at the Business Relationship Management Institute, significantly enhancing event registrations through strategic content. With a background in script writing and storytelling from North Hennepin Community College, Lindsey has excelled in diverse writing positions across various industries, establishing a strong presence in customer evidence and marketing content.