Mridul Ghosh

Mridul Ghosh is a seasoned professional with extensive experience in integrated loyalty solutions and consulting. Currently serving as a Senior Principal at Concentrix, Mridul focuses on enhancing customer loyalty through innovative strategies and solutions, following the acquisition of PK where similar leadership was demonstrated. Prior to this, Mridul held various roles at Cognizant, managing complex engagements and driving business development while achieving significant improvements in operational efficiency and customer retention. Earlier career experience includes a position at Philips Lighting in marketing and sales. Mridul holds an MBA in Marketing and Information Technology from Birla Institute of Technology, Mesra.