Marlon V. is a seasoned IT professional with extensive experience in project and program management. Currently serving as a Senior IT Program and Project Manager at Conduent since June 2023, Marlon previously held the role of Service Delivery Lead at Applaudo, where responsibilities included managing service delivery and overseeing team budgets. At TELUS International Central America, Marlon managed diverse projects utilizing various methodologies while coordinating stakeholder resources. Experience as a Senior Process Improvement Analyst at Webhelp involved implementing RPA solutions for process efficiency. Marlon's earlier roles included Sales & Support Manager at CreativeWorks and Regional Sales Manager at Allied Global BPO. Academic credentials include a Master’s degree in Finance from Universidad Galileo and a Bachelor’s degree in Business and Technology, complemented by a Diploma in Administration and Project Management.
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