Areeba Ghafeer

Areeba Ghafeer is a skilled Sr. Business Analyst with experience in implementing Microsoft Dynamics 365 Customer Engagement at Confiz since February 2021. Responsibilities include conducting interviews with stakeholders to gather business requirements, creating project documentation such as BRDs and FRDs, and developing UML diagrams for business process flows. Areeba has managed product backlogs on MS Azure DevOps and produced post-delivery documentation including functional and UAT test scripts. Previous roles include Business Analyst and Associate Business Analyst, with a focus on bridging communication between customers and development teams. Areeba also interned at Nestlé and holds a Bachelor of Business Administration specializing in banking and finance from the University of the Punjab.