Maanit Kumar

Maanit Kumar has a diverse work experience in the technology industry. Maanit started their career at Wipro BPO in 2005, where they worked as an Escalation Queue Specialist. In this role, they demonstrated strong leadership skills by effectively managing a team of 17 agents and providing coaching to improve customer handling, process skills, and technical skills. Maanit also played a key role in assessing customer feedback and providing critical feedback to associates, resulting in higher customer satisfaction.

In 2008, Maanit joined ConnectAndSell, Inc as an Assistant Manager at their subsidiary, Nomea Strategic Consultants Pvt. Ltd. Maanit quickly progressed and took on the role of Deputy Manager in 2014. In this position, they contributed significantly to the company's operations and management. Currently, Maanit serves as the Support Manager, showcasing their ability to lead and support teams effectively.

Overall, Maanit Kumar's work experience highlights their strong leadership, customer service, and problem-solving skills in the technology industry.

Maanit Kumar's education history begins in 1990 when they attended Manav Sthali School and completed their 10+2 (Commerce) degree in 2002. They then enrolled in Delhi University from 2003 to 2005, where they pursued a Bachelor of Commerce degree. Between 2005 and 2009, Maanit studied at DOEACC and obtained an 'A' Level degree in Computer Science. Lastly, from 2009 to 2012, they attended Symbiosis Institute of Management Studies and completed a PGDBA degree with a focus on Customer Relationship Management (CRM).