Jerome Henry

Jerome Henry has a diverse work experience spanning over two decades. Jerome began their career as the CEO of Electric City (eCITY) in 1996. In this role, they demonstrated their leadership skills and helped the company thrive in the music-media-entertainment industry.

After a successful tenure at eCITY, Jerome joined Yahoo! in 2008 as an Account Manager, where they managed relationships with key clients and ensured customer satisfaction.

In 2013, Jerome transitioned to SteelHouse as an Account Director and Senior Lead of Premium Services. In this role, they collaborated with major brands to develop and execute successful multi-channel marketing campaigns. Jerome also played a key role in onboarding clients, guiding the pixel implementation, and providing in-depth performance analysis to senior executives.

Jerome's most recent position was as the Director of Client Services at Connectivity, Inc., where they were responsible for building and leading the Account Management and Customer Services teams. Jerome played a pivotal role in defining the customer lifecycle, mapping messaging and goals for different milestones, and developing pre-sales and onboarding strategies. Jerome also successfully implemented Salesforce functionalities and established metrics to measure team performance. Throughout their tenure, they maintained a high client retention rate and spearheaded various initiatives to drive revenue growth and improve customer satisfaction.

Jerome Henry completed their education with a Bachelor's degree in Politics and Economics from California State University, Northridge, where they attended from 1996 to 2000. Prior to that, they attended Iowa State University - Ivy College of Business from 1993 to 1996, without obtaining a specific degree. Jerome also completed their high school education at Loyola High School, although the specific years are not provided. Additionally, they obtained a Microsoft Accredited Professional Certification from Microsoft in July 2012.