Paul Collins

Paul Collins is a seasoned IT professional with extensive experience in partner care and help desk management. Currently serving as a Senior Partner Care Manager at ConnectWise since October 2022, Paul previously held roles including Help Desk Manager at ASCENT DATA, LLC and Information Technology Service Delivery Manager at ConnectWise. With a solid foundation in technical support gained from positions as Tier 1 and Tier 2 Help Desk Technician at Continuum, as well as Network Administrator at Adams Manufacturing, Paul has developed strong skills in systems administration and customer service. Paul holds a degree in Network Administration from Butler County Community College, completed between 2010 and 2013.