Sithembiso Peter Maphanga

L3 Escalations Engineer at Conosco

Sithembiso Peter Maphanga is an accomplished IT professional currently serving as an L3 Escalations Engineer at Conosco since September 2023. Previous experience includes roles at CipherWave Business Solutions (Pty) Ltd, where Sithembiso held positions as a 3rd Line Cloud Engineer and 2nd Line Cloud Support Engineer, specializing in SPLA and Licensing Management, as well as Microsoft 365 deployments and migrations from March 2020 to August 2023. With a foundation built on technical support roles, Sithembiso also worked as a 1st Line Supervisor in the NOC at CipherWave from 2018 to 2020 and as a Technical Support representative at CipherWave Storage Solutions from 2016 to 2018. Early career experience includes serving as an Ops Manager at Telkom, overseeing troubleshooting and technical setup, as well as an IT Training Advisor at Boston City Campus & Business College, providing instruction and guidance to students. Sithembiso holds a degree in IT from Boston City Campus & Business College and graduated from Tembisa High School.

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