The Consumer Bankers Association (CBA) is the only member-driven trade association focused exclusively on retail banking. Whether buying a home, financing an education or launching a small business, since 1919, CBA has partnered with the nation's leading retail banks to promote sound policy, prepare the next generation of bankers and finance the dreams of consumers and small businesses. 

Our Corporate Members include the nation's largest retail banks, with 85% holding over $10 billion in assets. Our Associate Members represent the premier providers of goods and services to banks.

Member loyalty is reflected in our membership renewal rate, which consistently remains above 90%. Our 14 standing committees, subcommittees and working groups include top executives from our member banks with expertise in each segment of retail banking. 

Twitter & Instagram: @ConsumerBankers

Banking

Consumer Bankers Association

Lindsey Johnson

Jeannie Bunton

Billy Rielly

Michelle Aughinbaugh

Kelvin Chen

Scott L. Phillips

Todd Olson

Jill Enabnit

Seth Waller

Sarah Lindstrom

Jpmorgan Chase

Cynthia Frederick

Holly Hynes

The Marketing and Communications team at the Consumer Bankers Association focuses on elevating the organization's presence and engagement within the retail banking sector. This team develops and implements strategic communication plans, manages digital and traditional marketing efforts, and fosters strong relationships with members and stakeholders. By promoting CBA’s initiatives, events, and key messages, they aim to enhance member loyalty and support the association's mission of championing sound banking policies and practices.

Marketing and Communications

Leadership Team

Legal and Compliance

Consumer Banking Operations

Marketing and Communications

About

Team members

Other teams at Consumer Bankers Association

Leadership Team

Legal and Compliance

Consumer Banking Operations