Allen Bacon

Allen Bacon is a seasoned professional with extensive experience in customer experience management and sales across various industries. Currently serving as Senior Customer Experience Owner at Consumers Energy since 2016, Allen directs operations utilizing Agile methodology and Design Thinking principles to ensure timely project delivery. Allen previously held significant roles at Merck, including Lead Executive Customer Representative and Senior Professional Sales Representative, where key contributions included training and process standardization across territories. Earlier experience at The Coca-Cola Company as District Sales Manager involved managing a team to drive district growth. Allen holds a Bachelor of Business Administration from Grand Valley State University.