Samuel Orozco

Samuel Orozco is an experienced professional in workforce management and analysis, currently serving as Workforce Manager at ContactUs Communications since April 2023. Previously, Samuel held roles including Senior Workforce Analyst at Upstart, Workforce Specialist at ContactUS Communications, and Operations Manager at OneLink, demonstrating a strong background in staffing requirements and agent allocation across various organizations. Additional experience includes positions as a Sales Analyst and Lead Manager for Sales Development at White Shark Media®, and Workforce Analyst at Sitel. Samuel began the professional journey as a Customer Service Representative at Nicaragua Resource Network and has a degree in Strategic Marketing from Universidad Americana.