Michael Grimm

Michael Grimm has extensive work experience in various industries. Michael began their career in 2010 as a Store Manager at Hollister Co., where they worked until 2012. In 2012, they moved on to work at Wireless Planet as a Store Manager until 2013. From 2013 to 2016, Michael joined 4 Corner Resources as a Technical Recruiter. Currently, they are employed at Contender Solutions LLC as a Sr. ServiceNow Consultant, a position they have held since 2016.

Michael Grimm's education history includes a Bachelor of Science (B.S.) degree in Marketing from Penn State University. Michael attended Penn State University from 2006 to 2010. Prior to that, they completed their high school education and obtained a High School Diploma from the Upper St. Clair School District from 2002 to 2006.

In addition to their formal education, Michael Grimm has obtained various certifications. Michael received certifications such as Tokyo Delta - Certified Implementation Specialist – Customer Service Management, Tokyo Delta - Certified Implementation Specialist – IT Service Management, Tokyo Delta - Certified System Administrator, Micro-Certification - Integration Hub, Micro-Certification - Agile and Test Management Implementation, Micro-Certification - Application Portfolio Management, Micro-Certification - Automated Test Framework, Micro-Certification - Flow Designer, Micro-Certification - Predictive Intelligence, Micro-Certification - Performance Analytics, Micro-Certification - Virtual Agent, Micro-Certification - CSM with Service Management for Implementers, and Micro-Certification – ServiceNow Platform Subscription Model. Michael obtained these certifications from the institution ServiceNow between the years 2019 and 2022.

Furthermore, Michael Grimm obtained the ITIL Foundation v3 certification from PeopleCert in December 2017.