Darlene Snider is an experienced operations manager with a proven track record in team leadership and customer service excellence. Currently serving as the Leads Processing Team Operations Manager at Contractor Nation since November 2017, Darlene focuses on coaching and developing the Leads Processing Team. Prior to this role, Darlene was the Call Center Manager at Basement Systems Inc. from March 2008 to November 2017, where Darlene led an international team to enhance dealer support and increase lead generation. Darlene also held the position of Team Leader at Wachovia National Bank from January 1998 to March 2005, achieving sales and service goals while overseeing a team of over 15 representatives.
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