Matheus Mueller is a technology professional with extensive experience in technical support and access control systems. Since March 2020, Matheus has held the position of Supervisor de suporte à controle de acesso and Líder técnico at Control iD, providing remote technical assistance and troubleshooting for resellers, as well as managing firmware bug identification and software restoration. Prior roles include Senior Support Analyst and Technical Support Technician at NTT DATA Services, where Matheus handled first-level incidents related to Windows configurations and virtual environments. Matheus began a career in technical roles at Tibério Construções e Incorporações S/A and DIMEP, focusing on support for access control systems and database management. Matheus holds a Technologist degree in Database from Cruzeiro do Sul Virtual and multiple technical certifications in Aircraft Maintenance from Escola de Aviação de Congonhas.
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