Sanja Malenic

Sanja has 8 years of customer service management experience in the mental health sector and over 10 years’ experience in leadership and development roles. Wither her background in mental health and leadership, she has a strong focus on developing staff and imbedding quality operational systems to deliver a signature client experience across a varying number of customer service teams. Sanja has taken part in the digital transformation of Converge International through the implementation of a low code Pega platform. As the product owner, Sanja was able to combine her deep operational knowledge with the design and build of an entire new system platform.

Sanja is combining her mental health background with a business and healthcare management qualifications further her skill set and experience in the health sector.