Guadalupe Moreno Ulloa is an accomplished IT professional with extensive experience in customer success management, IT operations, and technical consulting. Currently serving as Principal Customer Success Manager at Converge Technology Solutions Corp., Guadalupe supports clients in addressing daily IT challenges and optimizing solutions. Previously held key roles at T Systems North America, including Director of IT Operations for Healthcare Accounts and Solutions Delivery Manager, where Guadalupe led multiple technical teams and improved project delivery times. With a foundational background as an Account Technical Consultant at EMC and a Senior IT Consultant at SINNOVA-TI, Guadalupe has demonstrated expertise in storage technology and professional services. Holding a Master's degree in Information Technology from Universidad de las Américas Puebla and a Licenciado en Informática from Universidad Justo Sierra, Guadalupe combines a strong educational background with a proven track record of success in the IT industry.
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