Jessi Willey

Jessi Willey is an experienced professional in user experience design and project management, currently serving as a Conversation Designer at CDI Services, focusing on voice chat and IVR experience implementation since September 2022. Prior to this role, Jessi held positions such as IIS Interoperability Specialist at the Wyoming Department of Health, where responsibilities included interface project success and HL7 analysis, and Shift Supervisor at Bomgaars, overseeing store management and cashier operations. Jessi has also undergone comprehensive training in UX design through General Assembly and has worked in various capacities at companies such as Nordstrom and zulily, showcasing a diverse background in customer service, merchandising, and e-commerce. Jessi Willey holds a Bachelor of Fine Arts in Theatrical Production and Design from the University of Idaho.