KEBEDE ENDALE is a seasoned banking professional with extensive experience in customer service and operational support. Currently serving as Manager of Operation Support at the Cooperative Bank of Oromia since August 2017, KEBEDE is adept in banking software selection and implementation, specifically in the Retail Module of T24 applications, alongside conducting user training. Previous roles include Customer Service Manager and Accountant, where KEBEDE excelled in enhancing customer satisfaction and addressing inquiries. KEBEDE's career began at the Commercial Bank of Ethiopia as a Customer Service Officer. KEBEDE holds an M.Sc. in Accounting and Finance from Ambo University and a Bachelor's degree in the same field from Mekelle University.
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