Mark Jansa

Innovating in the digital age requires smart design, strong teams, and a sophisticated customer understanding. I am a curious and deft practitioner as well as trusted business imagineer.

I have diverse expertise across services and service innovation, connections, content, accessory, and consumer electronics hardware/software/platform ecosystems and solution development. Led dedicated and hybrid strategy teams & departments as well as strategy consultancy / management consulting firms / divisions.

Specialties: Experience strategy / customer strategy development and implementation, Innovation, Growth Strategy, New Product Innovation, Brand Development, Innovation Consulting, Private Equity, Consumer Insights, Internet of Things (IoT), and Customer Experience design.