PJ Lattey

Penny Lattey is a seasoned professional with extensive experience in customer success and SaaS product management. Currently serving as a SaaS Product Specialist and Customer Success Manager at Core Schedule - It's About Time since January 2019, Penny has demonstrated expertise in enhancing client satisfaction and product utilization. Prior roles include Quality Coach and Technical Support Specialist at Concentrix, where skills in quality assurance and technical support were honed. Penny also served as a Sales Supervisor at Schurman Retail Group, effectively generating new customer memberships during peak periods. Previous positions included Retail Sales Consultant at L'Occitane en Provence, Term Deposit Agent at BNZ, and Retail Sales at Tiger Eye Beads. Educational qualifications include a Bachelor's Degree in Art History, Criticism and Conservation from Victoria University of Wellington and a Certificate in Visual and Performing Arts from Nelson Marlborough Institute of Technology.