João Paulo Alves is an experienced Operations Manager currently at CoreBiz, overseeing the e-commerce development and management for prominent clients such as Motorola Global and Whirlpool. Previously, João led e-commerce and merchandising efforts at paiN Gaming, enhancing the digital sales channels for the largest e-sport team in Latin America. With a strong background in operations and customer relationship management from TaxTech, as well as account management at PayPal, João has demonstrated expertise in team formation, process improvement, and customer service excellence across diverse roles. Additional experiences include positions at Stone Pagamentos, My Place, and multiple e-commerce-focused roles, supported by degrees in Administration with a focus on Marketing and Entertainment from ESPM and FGV.
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