Pooja Bhuva is an experienced IT professional with a strong background in technical support and system performance management. Currently serving as an IT Desktop Support Analyst at BMO since January 2024, Pooja previously worked at Scotiabank as an IT Advanced Support Technician, where responsibilities included troubleshooting client requests, managing software installations, and evaluating network performance issues. Prior experience includes roles as an IT Technician at CTDI, focusing on electronic equipment inspection and repair, and as an Information Technology Support Specialist at Paradiseinfosoft in India, handling server and network performance management. Pooja's educational credentials include a Diploma in Microcomputers and Networking Systems from Herzing College, a Master of Science in Information Technology from Saurashtra University, and a Bachelor's degree in B.Voc ACTECH Computer Science from Atmiya Institute of Technology & Science.
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