Janani Chandrasekaran

Janani Chandrasekaran has a diverse work experience starting from 2010. Janani began their career as an Audit Assistant at Srinivasan and Shankar Chartered Accountants, where they conducted cash flow analysis, assisted with budget preparation, and validated income and expenditure statements for clients.

In 2011, they joined the Royal Bank of Scotland Business as a Business Data Analyst. In this role, Janani built scalable automation solutions using SQL, Tableau, and other tools to analyze fraudulent transactions from Sanctioned Countries. Janani effectively communicated findings to cross-functional partners and worked as a liaison between credit, risk, and operation teams. Additionally, they played a crucial role in onboarding new clients by coordinating and collecting necessary information.

From 2017 to 2019, Janani worked as a Product Specialist at Gruppe Inc. Here, they collaborated with freelancers to build a product from scratch, including requirements gathering, user survey, user interface design, and Android app development. Janani also built dashboards using Tableau to measure customer onboarding journeys and analyze product usage in different flows like login, signup, and checkout.

In 2021, Janani joined sikka.ai as a Customer Success Manager. Their responsibilities included building dashboards using Tableau and Google Data Studio to analyze customer health metrics, developing process flows and mock-ups in collaboration with the support and technical teams, and providing business unit-focused reporting related to customer product adoption, churn indicators, and trend analysis.

Currently, Janani is employed at Coro, where they hold the position of a Customer Success Manager. Further details about their role are not specified in the provided information.

Janani Chandrasekaran obtained a Master of Science degree in Business Analysis and Consulting from the IÉSEG School of Management from 2019 to 2021. Prior to that, they pursued a Post graduate Diploma in Global Financial Market at The ICFAI University, Tripura from 2013 to 2015, specializing in Banking and Financial Support Services. Janani also holds a Bachelor's degree in Business/Commerce from the University of Madras, although the specific duration of their studies at this institution is not provided.