Craig Ripley

Craig Ripley is a seasoned professional in business travel management, currently serving as the Strategic Client Value Manager for New South Wales-Australian Capital Territory at Corporate Travel Management (CTM) since November 2015. With a strong focus on client retention, stakeholder engagement, and project management, Craig has successfully maintained a remarkable client retention rate of 97% during a secondment as Head of Client Management. Previous roles include Corporate Account Manager at Europcar and National Account Manager at Hertz, where Craig established and nurtured key client relationships and achieved significant revenue targets. Craig's extensive experience is supported by academic qualifications in graphic design and hospitality management.