Maria Florencia Della Colletta

Maria Florencia Della Colletta's work experience includes roles in various companies and industries. Maria Florencia started their career as a Representative of Customer Service at Miniphone in 1994 and worked there until 1999. Maria Florencia then moved on to Telecom Personal Argentina, where they held multiple roles as an Analyst for Training, Employment, and Development, and as an Analyst for Quality in Customer Service. In these positions, Maria was responsible for identifying training needs, implementing training programs, and fostering talent development in the commercial and customer service departments. Maria Florencia worked at Telecom Personal Argentina from 2000 to 2007.

Following their time at Telecom Personal Argentina, Maria joined Telecom Argentina as a Training Analyst. Maria Florencia also served as the Coordinator of the Commercial School and Internal Training Consultant for the Mobile Unit. During their tenure at Telecom Argentina from 2007 to 2011, Maria designed and implemented training programs in various business units of the Telecom Group.

In 2012, Maria worked as a Project Manager at Overlap, where they focused on developing the commercial portfolio, interacting with key stakeholders, and designing training activities for the Telco and Energy sectors. Maria Florencia stayed with Overlap until 2013 when they became a Freelance Training and Development Consultant. Maria provided tailored consulting solutions, conducted training needs assessments, and designed and delivered courses on topics such as leadership, time management, teamwork, decision-making, and effective presentations.

In 2014, Maria joined Sellutions as a Customer Success Manager. In this role, they supported organizations in achieving cultural and management changes in their sales and customer service areas. Their responsibilities included building relationships with key stakeholders, facilitating project design and implementation, and advising clients on actions to achieve transformation goals.

Currently, Maria holds the position of Customer Success Manager LatAm at Corporate Visions, starting in June 2023.

Maria Florencia Della Colletta's education history is as follows:

In 2018, they completed a program called "Programa Storytelling & Pitch" at Universidad de Palermo.

In 2017, they became a certified trainer in professional sales techniques through the Miller Heiman Group.

In 2008, they completed a program in expert corporate e-learning at ADCA.

In 2007-2008, they completed a professional development program in training at ADCA.

From 2001 to 2007, they attended Universidad de Ciencias Empresariales y Sociales and obtained a degree in Human Resources.

Additionally, they have a certification in Cosmetology and Aesthetics (Estética) from Viviana Bustos.

Maria Florencia also holds various additional certifications, including:

- Moodle para profesores, obtained from LinkedIn in June 2020.

- Aprende SCRUM, obtained from LinkedIn in May 2020.

- Branding avanzado, obtained from LinkedIn in May 2020.

- Fundamentos del aprendizaje electrónico: Diseño instruccional o educativo, obtained from LinkedIn in May 2020.

- SCRUM con un café, obtained from LinkedIn in May 2020.

- Professional Selling Skills - Instructora, obtained from the Miller Heiman Group in June 2017.