James Jenkins

James has a strong background in both Community Corrections and Information Technology. His early work with the CorrectTech system began as a Security staff member at the Time to Change community corrections program in the Denver area. While he was there, Time to Change was transitioning to the use of CorrectTech. James has experienced firsthand the details and operational realities of having a solution like CorrectTech implemented in a residential community corrections program. His hands-on front line experience with CorrectTech expanded when he transitioned to working with clients as a case manager. He followed his stint at Time to Change working as an IT network specialist for a Denver area IT consulting and services company. James is now the Implementation Services and Support Manager for CorrectTech. James is uniquely experienced to provide top-notch customer service to their customers, whether their issues are straightforward usage and training issues, or design and configuration work during implementation and upgrades. James works closely with the CorrectTech software development team during new software roll-outs, customer implementations and when the rare software bug is found and needs to be fixed. At the end of the day, like all other CorrectTech team members, James understands and actively supports the importance of community safety, reducing recidivism, and developing and delivering evidence based practices.