Regina Yip

Regina Yip is a seasoned retail and operations professional with extensive experience in customer service and training within luxury brands. Currently serving as a Senior Operations Executive at Cortina Watch, Regina oversees customer service standards for all stores in Malaysia, conducting coaching sessions and compiling a comprehensive customer service syllabus. Previous positions include Sales Associate and Training Ambassador at Hermès, where Regina managed inventory and trained over 20 staff members, and Senior Sales Associate at kate spade new york, focusing on sales analysis and visual merchandising. Regina's career began with roles in marketing and customer service, including internships and student positions, complemented by a Bachelor of Science in Apparel and Textile Marketing Management from the University of Missouri-Columbia.