Laura Schmitz is an experienced professional in sales operations and customer care, currently serving as Sales Operations Manager at cosnova GmbH since April 2021. Prior roles include Customer Care & Großkundenbetreuung at LogPay Transport Services GmbH and Customer Relationship Manager at Samsung Electronics, where responsibilities encompassed complaint management, process monitoring, and KPI reporting. Earlier experience includes customer support roles at ellen wille The Hair Company GmbH and Junior Account Manager tasks at Bechtle, along with various sales-related positions at Samsung Electronics and procurement roles at JACK WOLFSKIN GmbH & Co. KGaA and Takko Fashion. Laura Schmitz completed an Ausbildung in Groß- und Außenhandel at Stauffenbergschule Frankfurt from 2007 to 2010.
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