Rosana Sanchez is a CRM Specialist at Costa Cruceros since January 2017, where responsibilities include managing CRM and post-sales services to enhance customer satisfaction and drive sales growth through strategic business initiatives. Previously, Rosana held the position of Channel Partner Program Analyst at Equinix Brasil, focusing on channel development and sales analysis. Prior experience includes leading sales operations in Brazil for Tire Group International, as well as international sales representation, and various administrative roles. Rosana holds a Bachelor of Business Administration from Faculdade de Administracao e Ciencias Economicas FAECO and has studied accounting, English literature, and language.
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