Mercedes Pedraza

Mercedes Pedraza has a solid background in customer service and care coordination. Currently serving as a Consumer Care Representative at Costa Sunglasses since February 2019, Mercedes has developed expertise in addressing consumer needs and providing support. Prior experience includes a role as a Team Lead MLTC Care Coordinator at Independent Living Systems, LLC from 2014 to 2015, where Mercedes was responsible for overseeing care coordination within the organization.