Nirmal Kishore is a seasoned technology delivery manager at Costco Travel, specializing in booking fulfillment and enhancing the post-booking member experience since September 2020. Prior experience includes multiple roles as a product owner in data and platform engineering at Corporate Travel Management US, where significant projects included the rollout of the Lightning Online Booking Tool and integration of third-party APIs. Nirmal has also served as a consultant for NDC API integration at Travelport and as VP of Product at AdventureLink Travel Inc., leading the development of a SaaS platform for booking multi-day tours. Nirmal's earlier career included roles as a business analyst at American Express Global Business Travel and Southwest Airlines, along with operational management at AdventureLink. Nirmal holds a BSc in Mathematics and Physics from the University of Mysore and a Master's in Tourism Administration from Kurukshetra University, complemented by various certifications in travel, ticketing, and marketing.
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