Robert Nieman

Robert Nieman has extensive experience in technical support, currently serving as the Technical Support Team Lead at Coupa Software since December 2018, where responsibilities include overseeing a team and providing senior technical support. Prior to Coupa Software, Robert held the position of Technical Support Analyst at Opus from August 2016 to February 2021. Earlier in the career, Robert worked at ServiceLink, A Black Knight Company, for over thirteen years, primarily as a Resolution Specialist, contributing to the resolution of customer issues and enhancing support processes.