Patrick Whitaker

Patrick Whitaker, MBA, is an accomplished Strategic Client Success Manager with extensive experience in enterprise account management, particularly within the Department of Defense and public sector domains. Currently at Coursera, Patrick oversees a $6.5 million book of business, achieving notable success with a 275% net revenue retention rate in FY 23 and earning the distinction of the #1 ranked Customer Success Manager across the company. Previously, Patrick held key roles at Cybrary, Equinix, Indeed.com, and other organizations, demonstrating a consistent ability to enhance customer relationships, optimize product utilization, and drive significant revenue growth. Patrick holds an MBA in Marketing from Montclair State University and a Bachelor of Science in Sports Management from Hampton University.