Elise Landais

Elise LANDAIS possesses extensive experience in customer service roles, primarily in BtoB and BtoC environments. Currently serving as Responsable Service Client at Coursier.fr since September 2017, Elise manages a team of 12 collaborators in Montrouge and Mauritius. Prior to this, Elise held the position of Responsable équipe at Edenred, overseeing a customer service team and handling front office client interactions. Earlier experience includes a role at Digicel Group as Chargée de clientèle, addressing customer inquiries and managing after-sales service, and a supervisory position at SFR where Elise led a team of 16 and provided training for new employees. With a solid track record in customer service management and team leadership, Elise LANDAIS demonstrates a strong commitment to enhancing client relations and operational efficiency.