Siddharth R. is an experienced support manager currently leading global support teams at Cover Genius since May 2022, overseeing ticketing, mobility, and gig-economy verticals as well as social review platforms. Previously, Siddharth held the role of support team lead for RentalCover and contributed to the Privacy and Data Amendments Team for XCover. Prior experience includes serving as an operations executive at Paytm, focusing on escalations in the digital payments sector, and working as a trust and safety escalations specialist for a US-based online gaming platform. Siddharth holds a Bachelor of Technology in Mechanical Engineering from Dr. A.P.J. Abdul Kalam Technical University, dual bachelor's degrees in Physics-Mathematics and Higher Education Administration from Dr. Bhim Rao Ambedkar University, and dual master's degrees in English and Political Science from Indira Gandhi National Open University.
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