Rich Milner

Rich Milner is an experienced professional in behavioural design and marketing, currently serving as the Lead Behavioural Designer and Behavioural Design Manager at Cowry Consulting since July 2022. As a co-founder of Pals since March 2019, Rich focuses on solving communications problems through effective marketing strategies. Previous roles include Creative Producer at Trainline, UX Designer as a freelancer, and Senior Account Manager at Fist of Fury. Rich has also held positions at Cognito, MadeByPi, Jeanography, Alchemy Media, and express insight. Rich's academic background includes a Master's degree in Behavioural Decision Science from Kingston University and a User Experience Design Immersive program at General Assembly.