Ulysses R.

Ulysses R. is an accomplished IT Project Lead at Cox Manufacturing Company, Inc. since May 2023, with a robust background in project management and customer success. Previous experience includes serving as a Customer Success Manager at Pro-Vigil Surveillance Services, where Ulysses R. managed a portfolio of high-revenue clients to enhance the success of surveillance services. As a Project Manager at ASM Research, Ulysses R. directed customer service support for the Thrift Savings Plan and successfully led a large team to optimize end-user experiences. Additional roles include IT Site Manager at TaskUs, Technical Support Analyst at DHA Global Service Center, and Technician at AT&T. Ulysses R. holds a Master of Science in Information Technology Project Management from Colorado Technical University and a Bachelor's degree in Kinesiology and Exercise Science from the University of the Southwest.