Don H.

Don H. has a diverse work experience starting from 1997. Don worked as a Warehouse Clerk and Accounting/Office Assistant at Custom Accessories, Inc. from 1997 to 1998. Don then worked as an Information Analyst at Insource Security and Investigation Services, Inc. from 2000 to 2001. In 2001, they joined McDonald's as a Crew Member, where they handled customer orders and maintained cleanliness until 2002. From 2007 to 2008, they worked as a Systems Administrator at HostGator.com, LLC. In 2008, they briefly worked as a Software Technician at Alpha Red, Inc. Don then joined cPanel in 2008 and held various roles including Technical Analyst I, Technical Analyst II, and Forums Technical Analyst II until 2011. Don then transitioned to the role of Quality Assurance Analyst until 2015. In 2015, they briefly worked as a Go-Getter at Get Me and as a Driver Partner at Uber.

Don H. started their education at Mayde Creek High School, where they obtained their HS Diploma in Digital Graphics & Web Development between 1997 and 2001. Don then attended Arthur Miller Career Center from 2000 to 2001 to study Computer Networking.

In 2001, Don transferred to Houston Community College, where they pursued an Associate of Applied Science (AAS) degree in Information Technology with a focus on Computer Networking. Don completed their studies at Houston Community College in 2003.

From 2005 to 2007, Don attended Lone Star College, where they continued their pursuit of an AAS degree in Information Technology, with a specialization in Computer Networking & Security. Although the degree was in progress, the specific completion date is not provided.

In terms of additional certifications, Don obtained the ISTQB® Certified Tester, Foundation Level (CTFL) certification from the International Software Testing Qualifications Board in May 2014. Don also obtained the ISTQB® Certified Tester, Advanced Level Test Analyst (CTAL-TA) certification from the same institution in June 2015. Furthermore, Don became a Certified ScrumMaster® (CSM) developer through the Scrum Alliance in August 2012.