Carolyn Roman

Carolyn Roman has over a decade of experience in the financial services sector, currently serving as the Sales and Service Manager at CPM Federal Credit Union since January 2010. In this role, Carolyn is responsible for coaching and motivating teams to achieve sales and service goals. Previous positions at CPM include Retail Operations and Marketing Assistant, Employee Development Specialist, Call Center Team Leader, and Call Center Agent, showcasing a diverse skill set in operations, training, and customer service. Prior to CPM, Carolyn worked as a Customer Service Representative at Verizon Wireless and as a Licensed Realtor at Carolina One Real Estate. Carolyn's early career included serving as the Director of Family Ministries at Metro North Presbyterian Church, highlighting a strong foundation in leadership and community engagement. Carolyn holds a degree from Charleston Southern University.