Kelli Sims-Tantalean

Kelli Sims-Tantalean is an experienced professional with extensive expertise in risk analysis, billing, and customer service. Since June 2016, Kelli has served as a Risk Analyst at Pivotal Payments while concurrently holding multiple roles at CPN, including Point of Sale Specialist and Billing Specialist, since July 2013. Prior experience includes a position as Help Desk Supervisor at TSYS, managing teams for Technical Help Desk and Merchant Activation, and as Customer Service Supervisor at BankFirst Financial Services, overseeing a team dedicated to delivering high-quality customer support. Kelli began a career in retail as a Supervisor at GUESS?, Inc., contributing to the opening of a flagship store. Educational qualifications include a Technical Support certification from Rio Salado College and an Associate of Arts in Business Administration from Barstow Community College.