Katerina Olimpiou is a seasoned professional with extensive experience in customer service and human resources, currently serving as the Outbound Customer Service Team Leader at CQS S.A. since October 2020. Previously, Katerina held positions including HR Manager at TelephoneNet, where responsibilities encompassed recruitment, staff training, and HR documentation, and Call Center Sales Team Leader, focusing on team productivity and customer satisfaction. Katerina's background also includes roles at NRG Trading House S.A. and the Hellenic Telecommunications Organisation, demonstrating a strong foundation in sales, customer care, and technical support. Currently pursuing a Bachelor's degree in Business Administration and Management, Katerina also holds an accreditation in Computer Programming from Argyroupolis Public Institute of Vocational Training.
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