Fifth-generation of the family owned/operated facility. Welcomes new Resident admissions and provides farewells to Resident discharges. Reviews family surveys and initiates actions to be taken to uphold Resident and family satisfaction. Stays abreast of current industry trends and explores opportunities for growth. Performs special duties relating to business relations, marketing and advertising. Seeks to investigate, respond to, and resolve employee and Resident grievances. Acts as a liaison between the Resident, family, & staff of the facility for concerns, which may arise.
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